For employers & organisations
Discuss a complaint or allegation, whether an external investigator is appropriate and the scope of a possible engagement.
When the facts matter. So does the process.
Independent workplace investigations into complaints, allegations and concerns about conduct.
Establish the facts through a considered process, with a clear scope and an independent perspective. Suitability and any conflicts are checked before an engagement begins.
Understand the issue before choosing the process.
A complaint needs attention, but the right response depends on the circumstances. Start by discussing the concern, the workplace context and any steps already taken.
A complaint or allegation has been raised
There are concerns about behaviour, conduct or workplace harassment. You need to consider what has been raised and whether independent fact-finding is appropriate.
An external perspective may be needed
The people involved, the sensitivity of the issue or your internal capacity may make an external investigator worth considering. Fletch first considers any conflicts and whether Fletch can assist independently.
Working relationships have broken down
An investigation is not the answer to every conflict. Depending on the issue, Fletch can discuss whether mediation, workplace advice or another response may be a better fit.
Agree what needs investigating.
Assess the facts independently.
Our Principal Director, Peter Fletcher, brings 30+ years of senior in-house HR, employee relations and industrial relations experience, including complex and sensitive workplace matters.
That experience informs the questions asked at the outset: what needs attention, what role is appropriate and what the work should cover.
Meet the teamContext & independence
An independent investigation starts with understanding the concern and the roles of those involved. Fletch checks service fit and any conflicts before accepting the engagement.
Scope & process
The agreed scope sets out the questions to examine, the information needed and the investigation approach. Clear boundaries keep the work focused on the matter at hand.
Communication & fees
Reporting arrangements, handling of sensitive information, expected timing and fees are agreed before work begins.
Useful to know.
Clear expectations before sharing the detail of a sensitive matter.
Enquiring for a workplace,
or for yourself?
Tell us which role you are in and what has happened. The kind of support needed will shape the next conversation.
For employees
Ask about guidance or support when you are involved in an investigation. Fletch will consider your situation and whether Fletch can assist.
A brief outline is enough. Mention any important date and please do not send sensitive documents with your first enquiry.
0411 754 623